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Executive Resume Sample
123 www.LizMLopez.com, City, State Zip (727) 510-3505 [email protected]
CONSUMER BANKING * ORGANIZATIONAL MANAGEMENT * STRATEGIC PLANNING
Topperforming, solutionsdriven consumer banking executive with 20+ years experience in operations
management,market penetration, brand transitions, and accelerated revenue growth. Progressivecareergrowth
sustained by successful handson people management, implementation of efficient business systems, and
continuouslyexceedingcompanywideobjectivesthroughdetailedfocusondailyoperations.Excellentrelationship
builderwithstrongtiestointernaldepartments,industrypartners,andlocalcommunityorganizations.
Executive Strengths
Î Leadership Personable leader who cultivates trust and loyalty from managers and associates.Toptobottom
understanding of my organization.Able to optimize front line procedures while maintaining a broad strategic focus.
Equallystronginbudgeting,financialmanagement,strategicpartnerships,andoveralloperationalcontrol.
Î ChangeManagementExperiencedinleadingthetransitionandbrandassimilationfornewlyacquiredbankingcenters
throughouttheU.S.SMEinprocessimprovementandimplementation.Verycomfortablewithmakingtoughdecisions
necessaryfororganizationalsuccess.
Î StrategicGrowthForwardthinkerwhodevelopsandimplementsstrategicplansthatstimulateorganizationalgrowth
byaligningtocuttingedgetrendsintechnology,industryevolution,andconsumerbehavior.Committedtodeveloping
teamsthatsuccessfullygeneraterevenuewhileremainingincompliancewithregulatoryguidelinesandqualitycontrols.
Î Marketing Skilled in recognizing and capitalizing on market trends while assuming bottomline responsibility for
results. Broad knowledge of marketing disciplines including: research, telemarketing, promotional planning, pricing,
merchandising,directmail,socialmarketing,eventplanning,andadvertising.
Î CoachingandDevelopmentMastercoachthatutilizesfoundationalskillsofrapport,buyin,andgainingcommitment.
Truebelieverin360coachingandthevalueitoffersforselfdevelopment.Facilitatorofcorporatetrainingintheareasof
sales,leadership,associatedevelopment,productknowledge,systemsadoption,andoperationaldiscipline.
Career History
MANAGER,EMPLOYERCITY,ST 2011PRESENT
Develop and drive the strategic objectives for 12 Banking Centers with a total market headcount of 133 associates.
Provide visible and trusted leadership to Banking Center Managers and their teams.Collaborate with partners in
Lending, Small Business, Merchant Services, and Merrill Lynch to maintain the highest level of banking services to
customersinthemarket.DeliveroverallbalancedperformanceintheareasofSales,Service,andRiskMitigation.
NotableAccomplishments:
Topquartile performerinRiskMitigation,CustomerService,BusinessIntegration,andFTEManagement.
Finished2011rankedinthetop2%inthecompanyinoverallscorecardandbalancedperformance.
MarketPresidentforSouthGeorgia,responsibilitiesincludedcommunityoutreachandGrantFunding.
MANAGER,EMPLOYERCITY,ST 20082011
Partnered with Six Sigma, Brand Transition, and System Implementation teams on multiple projects designed to
integratenewbankingcentersandensureproceduralandbrandconsistencyinexistingmarketsthroughouttheU.S.
MiscBankTransition2008to2009
Executive Coach responsible for market leadership development and the transition of 25 banking centers from
LaSalleBanktoBOAintheFlintandSaginawMichiganmarkets.
OversawmarkettransitiontotheMerlinTeller,includingtrainingforleadershipandassociatespopulations.
Alignedwith
marketteamtohelpdrivemarketinitiativesincludingdrivingsales,operationaldiscipline,BCCR,and
corporatesecuritypolicyandprocedures
ABCImplementationProject2009to2010
BranchCenterManagervirtualcoachandonsitesupportcoachforthenationalInteractDeploymentTeam.
SouthStateCustomerServicePilot2000to2011
ResponsiblefordrivingproficiencyinBRCandC.S.for16bankingcentersinSouthState.
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The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed. | Henry Ford