Increased SOP efficiency by 10 by prioritizing and organizing the replacement of stale and soiled towels and linen and vacuum the room carpets and other daily routines Received the most Smiles (per our hotel rating system) and thank you notes by showing attention to detail while performing customer service, such as greeting and assisting with sales activities Completed tasks per customer request, serving every customer as a VIP Maintained floral bouquets by watering or replacing shriveled flowers on prominent display throughout the hotel Thoughtfully organized the provision of complementary gift baskets and champagnes to greet every newly arriving guest, according to their tastes if possible BOSTON COURT YARD HOTEL Boston, MA July 2009 June 2011 Assistant Housekeeper performing general cleaning assignments and services in hotel rooms, hallways and common areas..
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