Interne Audit rapportsjabloon

PAPER 2 INTERNAL AUDIT REPORT SUBJECT : MEMBERSHIP REPORTING, DEVELOPMENT ENGAGEMENT AUDIT REFERENCE : 2008 / 12 AUDITORS : LESLEY MCLEAN DATE : OCTOBER 2008 (DRAFT) NOVEMBER 2008 (FINAL) DRAFT FINAL REPORT DISTRIBUTED TO:

HARRIET DOW SANDRA DODSON HEAD OF CORPORATE AFFAIRS TRUST CHAIR FINAL REPORT ONLY TO:



THOMAS MORRISON ANNE LAWSON JONATHAN COULTER JOHN LAWLOR FINANCIAL CONTROLLER DIRECTOR OF GOVERNANCE DIRECTOR OF FINANCE CHIEF EXECUTIVE (CONCLUSION ONLY) CONCLUSION RECOMMENDATIONS TO THE AUDIT COMMITTEE North Yorkshire Audit Services PAPER 2 Harrogate and District NHS Foundation Trust INTERNAL AUDIT REPORT 2008 / 12 MEMBERSHIP REPORTING, DEVELOPMENT ENGAGEMENT CONTENTS Pages EXECUTIVE SUMMARY 1 BACKGROUND 2-3 AUDIT OBJECTIVES, SCOPE METHODOLOGY 3 MAIN FINDINGS 3-6 RECOMMENDATIONS 6 OVERALL CONCLUSION 6-7 SCHEDULE OF FINDINGS AND RECOMMENDATIONS 7-8 CONCLUSIONS RECOMMENDATIONS KEY 9 North Yorkshire Audit Services Harrogate and District NHS Foundation Trust 0four INTERNAL AUDIT REPORT 2008/12: MEMBERSHIP REPORTING, DEVELOPMENT ENGAGEMENT EXECUTIVE SUMMARY Objective The objective of the review was to provide assurance that the Trust complies with Monitor’s requirements in relation to the development, engagement and reporting of its membership.. 3.11 The Corporate Affairs team and the staff and public governors interviewed as part of this audit informed us of the following mechanisms for communicating and engaging with members:              Quarterly communication with members (over a 12 month period, members receive 2 letters from the Trust Chair and 2 issues of Foundation News), Foundation Trust mailbox and telephone line, Membership section of the hospital website, Medicine for Members sessions, Foundation Trust notice board in the main entrance of the hospital, Board of Governors/Membership stand at the Open Event, Register of member’s areas of particular interest in healthcare, Member involvement in hospital activities (e.g.. Our ke