NetWerk Disaster Recovery Plan

Plan Objectives Serves as a guide for Your Company s IT voice, data, Internet and wireless network recovery teams References and points to the location of network operational data outside this document Provides procedures and resources needed to assist in network recovery Identifies vendors and customers that must be notified in the event of a network outage Assists in avoiding confusion experienced during a network disruption by documenting, testing and reviewing recovery procedures Identifies alternate sources for network equipment, network services, power supplies and other resources Documents storage, safeguarding and retrieval procedures for vital network records and other relevant data Assumptions Key network people (lead administrator, administrators, team leaders, technicians and alternates) will be available following a disaster This plan and critical network documents are stored in a secure off-site location and not only survived the disaster but are accessible immediately following a disaster Other IT departments and support organizations will have their own DR plans Disaster definition Any loss of carrier services (such as local access, wide-area network channels or Internet access), voice/data connectivity (such as routers, switches, PBXs or VoIP systems), or natural or man-made disaster that causes an interruption in network connectivity relating to voice, data, Internet and wireless technologies provided by Your Company s IT operations.. Appendix B: Recovery team contact lists Emergency Management Team Name Address Home Mobile Disaster Recovery Team Name Address Home Mobile IT Technical Support Name Address Home Mobile Appendix C: Emergency numbers First responders, network carriers, public utility companies and others Name Contact Name Phone Appendix D: Contact list Name Address Home Mobile Appendix E: Emergency command center locations Emergency command center - Location Name Primary: Address Room 9999 City, State Contact: coordinator of roo