Product complaint letter request for refund
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How to write a complaint letter in which you request for a refund? Download this complaint letter that was sent to a shop that didn't deliver the promised goods and services.
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How to write a complaint letter in which you request for a refund? Download this complaint letter that was sent to a shop that didn't deliver the promised goods and services.
We provide a professional complaint letter template that will professionalize your way of communicating with parties that didn't deliver the quality of service that was promised. In this situation, the letter is addressed to a contractor that delivered a product that has not performed well, and they ask for a resolution to the problem. The best way is to stay polite and professional in such a request and ask straight for the solution. It is important to communicate in a professional manner to the other party.
Draft:
On [date] I [purchased or had repaired] a [name of the product, including serial and model number OR service per- formed]. I made this purchase at [location, date and other details of the transaction]. Unfortunately, the [product] has not performed well [OR the service was inadequate] because [state the problem(s)]. To resolve the problem, I would appreciate [state the specific action you want – for example, a refund, replacement, etc.]. Enclosed are copies of my records [receipts, guarantees, warranties, canceled checks, contracts, model/serial numbers, previous repair receipts for the item, etc.]
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