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To, Brad Pit Customer Service Executive Customer Service Department Oscar Wild Technologies Limited 89York Shire Place, Brooklyn City, UK 2789 Dated: 12th of May 2012 Subject: Acknowledgement of your grievance Respected Mr. Pit, This letter is in regards to the grievance letter received by me on 10th of May 2012 regarding the nonpayment of overtime amount to the customer service executives even if the staff is working beyond their working hours..