Test Incident
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Business Negocio report informe software Information Información Incident Incidente Actual Real Level Nivel Test Report Informe de prueba
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Severity and Priority need to 2001 - Software Quality Engineering - Version 7.0 A - 25 be defined in the standards documents so as to ensure consistent use and interpretation, for example: • • Severity – The potential impact to the system • Mission Critical - Application will not function or system fails • Major - Severe problems but possible to work around • Minor – Does not impact the functionality or usability of the process but is not according to requirements/design specifications Priority – The order in which the incidents are to be addressed • Immediate – Must be fixed as soon as possible • Delayed – System is usable but incident must be fixed prior to next level of test or shipment • Deferred – Defect can be left in if necessary doe to time or costs 2001 - Software Quality Engineering - Version 7.0 A - 26.
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