Sales Resume

PROFESSIONAL EXPERIENCE LONG THOMPSON REAL ESTATE Concord, NH Sales Manager July 2011 Present Supervise and manage a sales staff of 7 communicate job expectations and provide direction, support and motivation to sales team to meet agreed targets and KPI lines Enforce policies and procedures and ensure that my sales team achieves the customer service levels set by the organization, resulting in an annual increase of customer satisfaction by 5 per year Improve and maintain operational and profit objectives exceeding 13,000,000 in sales monthly within the district implement company business plan and provide information for future improvement to the business manager Responsible for resolving problems identifying and analyzing trends monitoring competitor activities and responding to customer needs TRP INSURANCE COMPANY Concord, NH Sales Assistant May 2007 July 2011 Analyzed the specific needs of customers via careful surveys to develop data driven pitches, increasing profits by 15 over two years Trained two new employees in industry knowledge, pitch presentation, and closing strategies new employee performance was notably higher than average Fostered strong relationships with customers and strategic associates to elevate brand awareness through community initiatives such as Meals on Wheels and sponsorship of homeless shelters Dealt with customer queries analyzed precise ongoing market analysis and valuation of competitors and looked out for unique ways to enhance sales Awarded Outstanding Achievement trophy for consistently performing above average sales in a company spanning 20 states EDUCATION SOUTHERN NEW HAMPSHIRE UNIVERSITY Manchester, NH Bachelor in Business Management, May 2007 3.83/4.0 GPA ADDITIONAL SKILLS Business administration Excellent Microsoft Excel abilities: Pivot tables, data analysis, and trends Client relationship management abilities Strong and convincing personality Bilingual in Spanish and English.