FMEA Six Sigma

Minimizing Risks: How to Apply FMEA in Services FMEA, which has become widespread among Six Sigma practitioners, is a system for analyzing the design of a product or service system to identify potential failures, then taking steps to counteract or at least minimize the risks from those failures.. In the truck stop scenario, for example, here is a complete set of FMEA data for just one failure mode: Process step: Fill coffee pot with water Potential failure mode: Wrong amount of water Effect of the failure: Coffee too strong or too weak Severity score: 8 Potential cause: Faded level marks on pot Frequency score: 4 Current method of controlling the failure: Visual inspection Likelihood of detecting: 4 RPN = 8 x 4 x 4 = 128 Recommended action: Replace coffeepot Person responsible: Mel FMEA Case Study A project was done in a transaction processing department to reduce process cycle time and reduce defects..