Customer Service Manager cover letter

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How do you write a cover letter via email to apply for Customer Service Manager job position? Download this Customer Service Manager cover letter now!

We support you by providing this Email Application Letter template, which will help you to write a strong letter that will grab your reader’s attention. By using a professional template instead of starting from scratch, you will see that you not only save time and effort, but you will be more confident in the final results that you drafted. 

This Customer Service Manager cover letter is drafted by HR professionals, intelligently structured and easy to read through. Make sure to consider the following writing tips when you write a job application via email:

Your formal cover letters will be longer than those that are the body of an email to which you attach your resume. 

Although emails, in general, tend to be shorter than formal cover letters sent in hardcopy, do not forget to introduce yourself properly and provide an overview of why you believe you are (the most) qualified candidate, but do not go into too much detail. Email cover letters can be beneficial for applications that request a resume to be submitted via email but are not explicitly required.

Email Cover Letters 
Formal cover letters will be longer than those that are the body of an email where you attach your resume. For email, you will still introduce yourself and provide an overview of why you believe you are a qualified candidate. However, you will not include as much detail as in a full-page cover letter. 

Regarding the structure of a model letter:

The first paragraph is an introduction of yourself and how you learned of the opening, as well as your interest in the position/organization. This requires you to relate yourself to the organization or to the position in order to demonstrate your interest. 

The middle paragraph(s) is a profile of how your skills and experience match the qualifications sought. In order to construct this profile, consider the following points: 

  • Read the job description carefully to get a clear idea of what the company is looking for. This goes beyond just the “qualifications” section of a job description. Make sure to discuss your ability to do the job. 
  • Review the company website and other materials to learn what type of person the company might value. 
  • Match your experience and education (academics, volunteer experience, etc); 
  • Describe why you believe those experiences make you a qualified candidate for the open job position. 

The last paragraph wraps up the cover letter. You should reiterate your interest in the position and desire to hear from them regarding the opportunity. You also want to thank the reader for their time in considering your application and provide information on how you can be reached. If you would like and are able to, you can state that you will follow-up with them directly. Be positive and confident (without being arrogant). 

Customer Service Manager cover letter sample:

Dear {{Name}}, 

As an experienced Customer Service Manager, the advertisement for Customer Service Manager with {{Company}} sparked my interest. When reviewing the position requirements and your organization's website, I was excited to find that my qualifications and personal strengths align with your needs and mission.
I bring a comprehensive set of skills that I believe will be valuable to {{Company}}. In my Customer Service Manager role, I honed my abilities in call center and complaint resolution, providing a firm foundation for the Customer Service Manager position. My communication, people-centric nature, and compassion have afforded me excellent customer service skills. I am excited to contribute my talents and proficiency in problem-solving toward your team efforts. As an engaging communicator with a proven track record in inbound call handling, my focus on building strong professional relationships has been a beneficial asset throughout my career.
Please review my enclosed resume for a more in-depth illustration of my work history and accomplishments. I would appreciate the opportunity to interview at your earliest convenience. I'm eager to discuss how my personality and background fit the Customer Service Manager role. Thank you for your time and consideration of my candidacy.

Yours sincerely,

Download this Customer Service Manager cover letter template now!


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Nothing on this site shall be considered legal advice and no attorney-client relationship is established.


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