Maintenance Service Level Agreement

Legal communication is essential to individuals and companies to ensure truthful, accurate information exchange and enable morally-correct decision making. This is important to give consideration on how to communicate and how to remain lawful in your day-to-day business activities. Therefore, communication in situations that involve legal complications, request extra attention. Using our easy-to-modify Maintenance Service Level Agreement helps to make a perfect document for any kind of personalized legal matter.

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Operational Services – Generic Service Level Agreement Version No: 2.0 12 September, 2014 Critical Incident Response Group Procedure Version   2.0   Trim  No     Relevant  to   All  staff  and  students   Responsible  officer   Director,  Operational  Services   Responsible  office   Division  of  Facilities  Management   Date  introduced   November  2001   Date(s)  modified   August  2014   Next  scheduled  review   date   August  2016   Related  University   documents   Controlled  Areas  Security  and  Access  Policy     Pesticides  Management    Notifications  Procedure   Parking  and  Traffic  Management  Policy   Traffic  Management,  Parking    Parking  Permit  Procedure   Critical  Incident  Response  Group  Procedure   Related  legislation               Related  External   Documents     Key  words     Maintenance,  procedure,  service  level  agreement,  services   DFM - Operational Services Generic Service Level Agreement Page 2 Table  of  Contents   Introduction ............................................................................................................................................... DFM - Operational Services Generic Service Level Agreement Page 35 “In Support of Excellence” Column  1         Table  1  –  Quick  Reference  Summary   Funding  Responsibilities  for  Faculties    Divisions     Column   Column   Column  4     2     3     Responsibilities         Funding  Account     DFM       Faculty       Comments  /  Examples     Building  Element                 Sub-­‐structure     √       Building  Footings,  in-­‐ground  services  located   under  building     Building  structure     √           Internal  Fittings         √   Photo  frames,  clocks,  whiteboards,  mirrors,   curtains,  drapes,  blinds,  internal  plants     Internal  Fittings  –  public  areas     √       Toilets,  Corridors  etc     Internal  Finishes     √       Toilet  roll  holders,  carpets,  floor  coverings,   painting,  wall  coverings     Fixed  Furnitur 

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