Job title: emphasize the formal title of the position as a header.
Job purpose: a brief description of the overall goals and general nature of the position. This can be an overview of why the job exists and what the role is expected to accomplish. The job purpose is usually a summary and not more than four sentences long.
Reports to: specify the role/title of the position that the person that gets the job reports to.
Duties and responsibilities: list the primary job duties and responsibilities using headings and provide examples of core activities under each heading. See here dental operations job duties and responsibilities and job performance standards:
Communication:
1. Asks for direction when unsure of job expectation.
2. Makes suggestions and addresses concerns in a constructive manner.
3. Communicates effectively and courteously to all {{ORGANIZATION}} staff.
4. Utilizes appropriate channels of communication in problem-solving and conflict resolution.
Organization and Time Management:
1. Does not allow personal issues to interfere with workload; keeps social interaction with other staff to a minimum.
2. Maintains a clean, orderly and professional work area.
3. Takes and returns from breaks and lunch times in a timely manner.
4. Seeks out appropriate uses of time during non-busy periods.
Safety/CQI:
1. Ensures safe work environment and promotes accident prevention.
2. Utilizes cause for concern form to identify situations that have an impact on care delivery, safety or customer service.
Work Ethic:
1. Consistently demonstrates strict adherence to policies and procedures.
2. Takes responsibility for own actions and seeks to correct any mistakes.
3. Consistently reports to work on date and time scheduled.
4. Self-initiates and follows through on assignments in a timely manner.
Team Contribution:
1. Participates in and supports team meetings, activities, and/or problem solving.
2. Promotes positive team work and cohesiveness between all staff.
3. Provides constructive and creative recommendations for improvements in own area of responsibility or the clinics system as a whole.
4. Acts as a resource, communicates appropriate knowledge, skills and conduct.
Service Excellence:
1. Maintains a high level of quality, accuracy and neatness in work performed.
2. Remains calm and tactful during stressful situations, emergencies and confrontations.
3. Prioritizes customer service and customer satisfaction.
4. Demonstrates an awareness of and commitment to the goals and mission of {{ORGANIZATION}}.
Professionalism:
1. Maintains appropriate personal boundaries with clients.
2. Accepts supervision and criticism in a constructive manner.
3. Maintains professional appearance appropriate for position.
4. Maintains organizational and patient confidentiality.
5. Demonstrates an ability to adapt to change.
Qualifications: provide the minimum qualifications required to perform the job successfully, for these categories:
- Education;
- Professional Certification;
- Experience;
- Specialized knowledge;
- Skills;
- Abilities;
- Other qualities such as personal characteristics.
Working conditions: provide whether a person has to work in special circumstances, such as shift work, working outdoors, working with challenging clients, etc.
Physical requirements: describe whether the job is physically demanding, for example, lifting heavy objects on a regular basis, if standing for extended periods of time is needed or the job contains mostly repetitive tasks, or if traveling is demanding, lunch breaks are uncommon, and so forth.
Direct reports: specify by job title any positions to be supervised by the incumbent.
Approved by: specify who gives the authorization to approve the job description draft.
Date approved: the date upon which the job description was approved.
Reviewed: date the job description was last reviewed.
Contact details: include relevant contact details at the bottom of the job description.
Additional conditions: additionally, you might consider adding the following:
- Opportunities occur to work on a self-employed, consultancy basis - usually on short-term contract work;
- Describe any kind of training is provided during the onboarding procedure;
- Alternative common names for the job title;
- You may specify common daily equipment or tools used;
- Possibility to work from home.
Ideally, a job description should be reviewed annually and updated as often as necessary. Having a ready-made sample job description will save you and your Human Resources or Recruitment Department time, cost, and effort! This Dentist Operation Manager Job Description has ways to grab its reader’s attention.
Download this Dentist Operation Manager Job Description template now and help you to reach the next level of success in your work and business!
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