Banking Service Manager Resume
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Gambar berukuran paspot (di ambil dikedai gambar) JOHN LEE 1-2-2- Pangsapuri Idam Jalan Aman Damai, 10000 Penang johnlee email.com Handphone No: 010-8765432 PERSONAL PARTICULARS: Age Nationality Marital Status Permanent Residence : : : : 24 years Malaysian Single Malaysian Date of Birth Gender I/C Number : : : 11 January 1981 Male 810111-07-0000 EDUCATION Universiti Putra Malaysia, Serdang, Selangor, Malaysia Bachelor of Computer Science (Hons) Major : Computer System CGPA : 3.55 WORKING EXPERIENCE April – June 2004 ABC Company, Kuala Lumpur, Malaysia Management Trainee Assisted to develop marketing strategies for new product launched in July 2004 Assisted to analyze market analysis information using computer software Microsoft Excel April – June 2003 EFG Bank, Kuala Lumpur, Malaysia Management Associate Assisted Customer Service Manager to maintain good customer relations through providing necessary information required by clients Wrote documents assigned by Customer Service Manager Assisted clients in filling up forms for various banking services April – June 2002 XYZ Company, Kuala Lumpur, Malaysia Management Associate Conducted surveys in supermarkets for company’s consumer analysis Conducted Training Need Analysis – determine the type of training needed by the staff, and contacted Motivation/Training companies to send us their quotations and training brochures LEADERSHIP SKILLS 1998 – 2000 1999 – 2000 1998 – 1999 1997 – 1988 1997 – 1998 Board of Prefects President, English Language Society Treasurer, English Language Society Team Leader, Debate Club Member, Interact Club COMPUTER SKILLS Java Programming, Oracle Database, Rational CASE Tool, Linux, PHP Programming, Network Programming, Flash Animation, Mobile Application Development (Android, iOS) LANGUAGE SKILLS English Bahasa Malaysia Mandarin Tamil French Spoken Excellent Excellent Fair Fair Fair Written Excellent Excellent Fair Fair Fair REFERENCES Dr. Iskandar Ishak Industrial Training Coord
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