Job title: emphasize the formal title of the position as a header.
Job purpose: a brief description of the overall goals and general nature of the position. This can be an overview of why the job exists and what the role is expected to accomplish. The job purpose is usually a summary and not more than four sentences long.
Reports to: specify the role/title of the position that the person that gets the job reports to.
Duties and responsibilities: list the primary job duties and responsibilities using headings and provide examples of core activities under each heading.
Qualifications: provide the minimum qualifications required to perform the job successfully, for these categories:
- Education;
- Professional Certification;
- Experience;
- Specialized knowledge;
- Skills;
- Abilities;
- Other qualities such as personal characteristics.
Working conditions: provide whether a person has to work in special circumstances, such as shift work, working outdoors, working with challenging clients, etc.
Reports to the Assistant Event Services Manager and/or Event Services Supervisors. Ensures friendly and effective set-up and service of food and beverage functions to meet client requirements and standards set by the London Convention Centre.
MAIN DUTIES SET-UP/CLEAN UP
- Read over the EO (Event Order) and follow general instructions for set-up, room assignment, menu, bar service etc.
- Physical set-up/clean up of all food and beverage functions such as meals, coffee breaks and receptions (room and equipment)
- Attend roll calls (pre & post function meetings) and take notes on order of service, station
- assignments, set-up requirements and other important information
- Proper set-up of china, glassware, silverware on meal tables, buffets, coffee breaks and bars
- Set-up of back-of-house for functions
- Clean-up of back-of-house after functions
- Maintain neat and tidy bars
- Assist with putting away various inventory items (linen, F&B)
- Set-up and servicing of food and beverage concessions
- Always ask supervisor if unsure of duties (remember cell phone)
MEAL FUNCTION / RECEPTION / COFFEE BREAK SERVICE- Follow Supervisor’s instructions for proper order of service during a function
- Communicate with partner at all times during set-up and service of functions
- Remember and follow LCC serving standards
- Ensure all food and beverage served meets LCC standards – inform Supervisor if in question
- Answer questions from clients, guests and staff regarding the menu for food and beverage service
- Monitor guest needs and refer problems that arise to supervisor
- Follow set standards for service to LCC guests/clients
- Work safely and professionally at all times
TEAMWORK / FOLLOW-UP / PRIDE IN SERVICE / POLICIES AND PROCEDURES- Work in a team approach – helping out others during set-up or service including all areas of
- Event Services
- Maintain good communication with your partner, Supervisor and LCC guests/clients
- Be on the floor at scheduled time with proper uniform (including corkscrew, nametag and pen)
- Let pride show in your work with guests and your peers
- Know fire alarm procedures and what you are to do
- Understand the ‘LCC” policies for serving alcohol responsibly
- Other duties as assigned
- Note: Job requires irregular hours, evenings, late nights and weekends
- Cross training available for all area’s in Event Services
- May be required to carry radio for communication purposes at direction of Supervisor
QUALIFICATIONS/SKILLS REQUIRED- Minimum 1-2 years hospitality/food & beverage experience required
- General knowledge of all aspects of service style (French/Plated/Buffet)
- General knowledge of high standards for an up scale food and beverage establishment
- Possess strong interpersonal and communication skills
- This position requires the incumbent to be medically capable of performing the following
- functions (but not limited to): back, leg and body motions in order to lift, carry, move
- supplies/equipment
- Smart Serve Training required
- Strong organizational skills a necessity
Physical requirements: describe whether the job is physically demanding, for example, lifting heavy objects on a regular basis, if standing for extended periods of time is needed or the job contains mostly repetitive tasks, or if traveling is demanding, lunch breaks are uncommon, and so forth.
Direct reports: specify by job title any positions to be supervised by the incumbent.
Approved by: specify who gives the authorization to approve the job description draft.
Date approved: the date upon which the job description was approved.
Reviewed: date the job description was last reviewed.
Contact details: include relevant contact details at the bottom of the job description.
Additional conditions: additionally, you might consider adding the following:
- Opportunities occur to work on a self-employed, consultancy basis - usually on short-term contract work;
- Describe any kind of training is provided during the onboarding procedure;
- Alternative common names for the job title;
- You may specify common daily equipment or tools used;
- Possibility to work from home.
Ideally, a job description should be reviewed annually and updated as often as necessary. Having a ready-made sample job description will save you and your Human Resources or Recruitment Department time, cost, and effort!
For that reason, download this sample job description now in order to find and recruit the right candidate for your vacancy or check out other
job description samples here.
Also interested in other Job description templates? Browse through our database and get instant access to hundreds of free and premium Job descriptions or other HR documents, HR forms, and more to make you more effective and efficient.